Frequently Asked Question
FAQ
Orders & Addresses
Email info@aleezaparis.com immediately with your order number.
Changes are only possible before shipment.
Orders can be updated before they ship.
Once shipped, changes are no longer possible.
Shipping
Worldwide
• US: 2–7 business days
• International: 3–15 business days (customs dependent)
A tracking link is emailed once your order ships.
Returns & Exchanges
Start all returns or exchanges through our Return Portal
Use the portal to exchange sizes, return items, or report damaged or incorrect orders (photo upload included).
International Orders
Accepted within 7 days via the Return Portal
Return shipping is the customer’s responsibility.
Import duties may apply and are collected by the carrier.
These fees are not included at checkout.
Sizing & Availability
Some styles are limited and will not be restocked.
We recommend shopping new releases to secure your size.
Need Help?
Email info@aleezaparis.com with your order number and a brief message.
We’ll take care of the rest.