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Frequently Asked Question

FAQ

Orders & Addresses

Email info@aleezaparis.com immediately with your order number.

Changes are only possible before shipment.

Orders can be updated before they ship.

Once shipped, changes are no longer possible.

Shipping

Worldwide

US: 2–7 business days
International: 3–15 business days (customs dependent)

A tracking link is emailed once your order ships.

Returns & Exchanges

Start all returns or exchanges through our Return Portal

Use the portal to exchange sizes, return items, or report damaged or incorrect orders (photo upload included).

International Orders

Accepted within 7 days via the Return Portal

Return shipping is the customer’s responsibility.

Import duties may apply and are collected by the carrier.

These fees are not included at checkout.

Sizing & Availability

Some styles are limited and will not be restocked.

We recommend shopping new releases to secure your size.

Need Help?

Email info@aleezaparis.com with your order number and a brief message.

We’ll take care of the rest.